Frequently Asked Questions

  • What if key2care comes to your site and does not identify increases?

    More often than not there are unidentified increases which we reveal and secondly we absorb the risk so your organisation can have our services risk free without having to sell your soul to afford us.

  • Are Fees fixed?

    None of key2cares fees or charges are fixed. We are happy to cater to your specific needs and constraints and negotiate accordingly.

  • What if we can’t release 20 people to attend ACFI training?

    You can’t release or don’t have 20 people to attend? Easy! Invite people from other facilities to share in the experience. If neither of these solutions is open to you don’t worry, we can negotiate the best solution for your organisation.

  • Besides those listed here, do you offer other service options?

    Key2care is happy to work in partnership with you to negotiate a service which suits you. Perhaps you need help with preparing for accreditation, with staff recruitment or clinical governance? Let us know where you need help and we can develop a support plan just for you! The industry is heading towards consumer directed care and so are we.

  • What makes Key2care different?

    Key2care works from the heart! Our goal is quality of life and quality care for our elderly and we strive to provide a very affordable service to our clients and deliver more than we promise. We believe in philanthropy and generosity. Our social conscience drives us to provide the best service we possibly can for our ageing men and women…it's our way of giving back!